Privacy Policy | Dr. Ignacio Lara

1. Data Controller

Name: Dr. Ignacio Lara - Regenerative Medicine
Address: Seville, Spain
Email: info@drignaciolara.es
Phone: +34 680 519 751

2. Data We Collect

We collect the following types of personal data:

Account data

When you create an account, we collect your name, email address, and phone number to manage your profile and communicate with you.

Appointment data

When you book an appointment, we collect information about your preferred location, date, time, and any additional notes you provide about your consultation.

Contact data

When you submit an inquiry form, we collect your name, email, phone, and message so we can respond to you.

Technical data

We automatically collect information about your device, browser, and how you interact with our website through cookies.

3. Processing Purposes

Manage your user account and authentication
Process and manage your medical appointment bookings
Respond to your inquiries and information requests
Send you appointment reminders and confirmations
Improve our services and user experience

4. Legal Basis for Processing

Consent (Art. 6.1.a GDPR): For sending commercial communications and using non-essential cookies.
Contract performance (Art. 6.1.b GDPR): To manage your account, process appointments, and provide requested services.
Legitimate interest (Art. 6.1.f GDPR): To improve our services and ensure platform security.

5. Data Retention

We retain your personal data as long as your account remains active or as needed to provide you with services. Appointment data is retained for the period required by applicable healthcare legislation. Inquiry data is automatically deleted after 12 months. You can request account deletion at any time.

6. Data Sharing

Your data may be shared with:

Technology service providers (Firebase/Google Cloud, Vercel) that help us operate the platform, under data protection agreements.
Email service providers (Resend) for sending confirmations and reminders.
Competent authorities when required by law.

We do not sell or share your personal data with third parties for marketing purposes.

7. Your Rights

Under the GDPR, you have the following rights:

Right of access: Request a copy of your personal data.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure: Request deletion of your data ("right to be forgotten").
Right to restriction: Request limitation of processing of your data.
Right to data portability: Receive your data in a structured, commonly used format.
Right to object: Object to processing of your data in certain circumstances.
Right to withdraw consent: Withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise your rights, you can contact us at info@drignaciolara.es or from the "My Profile" section of your account.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have not been respected.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. This includes data encryption, secure connections (HTTPS), and access controls. However, no system is completely secure and we cannot guarantee absolute security of your data.

9. Changes to This Policy

We may update this privacy policy occasionally. We will notify you of significant changes by posting the new policy on this page and updating the "last updated" date. We recommend reviewing this policy periodically.

10. Contact

If you have questions about this privacy policy or how we process your personal data, please contact us:

Email: info@drignaciolara.es